Blueprint Hosted Services

Taking advantage of BHS ensures that using any of our world-leading governance, compliance and risk solutions is as simple and effortless as opening your web browser.

Our totally secure, ISAE3402 certified data centre is maintained by a dedicated team of technicians to ensure that you have uninterrupted access anytime, anywhere, while we take responsibility for software performance, maintenance, backups and disaster recovery.

 

Save time and money

Outsource the ongoing maintenance of Blueprint to our highly trained technicians who have extensive knowledge of Blueprint, and our purpose-built facilities.

Focus your finances on more important matters by maintaining Blueprint for a regular fee without employing permanent technical expertise, or needing to invest in expensive hardware.

There is no requirement to upgrade your IT infrastructure and no third-party charges for installation, which will significantly reduce your cost of ownership.

Hands-free maintenance

With BHS, IT concerns are a thing of the past. Our purpose-built facilities and specialist IT technicians ensure you're up and running quickly.

All upgrades are performed automatically and we take full responsibility for all hardware and software, so you are able to focus on making the most of Blueprint, rather than managing your IT.

Access anytime, anywhere from a standard web browser

Whether you're at the office, working in a different branch or on the move, you can access Blueprint from anywhere in the world through a standard internet connection: no extra software to install and no complicated security to setup.

Secure and protected data

Multiple layers of security are used to ensure your data is safe and secure at all times:

• highly secure web connection through a standard browser to the data centre
• multiple firewalls across 2 servers to protect the stored data
• your data is safeguarded against hardware failures, by performing backups of the data to multiple locations and having a high level of system redundancy

Constantly monitored systems

Our systems are tightly controlled to ensure that your information remains easily and quickly accessible even during the busiest periods and to check for unauthorized access attempts.

Our servers are constantly monitored by advanced, enterprise level anti-virus software to ensure optimal protection against viruses and spyware. All files and programs are scanned rapidly and systematically, making sure that any known viruses are detected and eliminated, if found.

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Blueprint Hosted Services brochure

Our data centre provides the IT resource, skills and experience to ensure the reliability and security of your Blueprint software.

Physical Features Building Size - 195,000 sq ft Data Centre - 130,000 sq ft 24/7 Network Operations Centre providing on-site 24/7 technical staff	ISAE3402 Certified The data centre has successfully completed the rigorous ISAE3402 certification. The ISAE3402 process assures that we meet the highest standards for security and have the appropriate controls and safeguards in place.
Power Two separate main feeds from the utility provider Minimum N+1 redundancy of power to the data centre Diverse A and B supplies to every cabinet 35 UPS units in N+2 configuration Diesel backup generators in N+1 configuration 72 hours of fuel stored on-site for generators Emergency provisions in place for extra fuel	Communications Access to multiple communication providers delivered from SunGard managed racks Multiple access building entry points for diverse routing of communications Triangulated connectivity to multiple SunGard data centres giving greater diversity and resilience of communication providers
Environment Minimum N+1 redundancy on the chilled water cooling system Temperature in data centre space maintained at (22 °C +/- 2 °C) Humidity maintained at 50% (+/- 10%) Analogue addressable fire detection system in all areas (conforms to BS 6266) Early warning VESDA system in the plant & data centre Dry pipe, double-knock sprinkler system controlled by pre-action valves in the data centre	Security 24/7 Security guards External and internal CCTV cameras digital recording to disk Proximity access control system Secure managed loading bay Intruder and door alarms with external infra-red detectors

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Data centre fact sheet

Hundreds of clients worldwide have already taken advantage of outsourcing Blueprint to our hosted services, from multi-jurisdiction FTSE 100 companies to small local organisations, across a wide range of industries.

Aerospace British Airways BAE Systems	Automotive Rolls-Royce The AA	"With ICSA Software taking care of all the technical requirements to ensure there is enough space to store the data and the infrastructure in place to deliver it, we didn't have to worry about compatibility across various systems" Kenny Melville - Company Secretarial Manager - HBOS
Construction Carillion Construction LaFarge	Energy Scottish & Southern Energy
Financial American Express Lloyds TSB	Household Goods Pepsico Cadbury Schweppes
Media and Entertainment Virgin Media Warner Music	Medical Alliance Medical
Oil and Gas BP International National Grid	Technology IBM Nvidia
Water Thames Water Severn Trent

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Case Study: HBOS

Case Study: Harvest Housing